Quality management

With respect to quality, NNZ aims to be a preferred partner of packaging solutions. We ensure product consistency with respect to quality and food safety. Optimum quality is a prerequisite for the market success of the NNZ Group.  The entire company is equipped to (produce), store and distribute industrial-, agricultural- and consumer packaging for both direct- and indirect food contact purposes and provide a service of the highest possible quality.

“For us quality is when the customer comes back and not the product.”

To fulfill this we continuously improve business, production, customer service and quality related systems and processes, in accordance with all laws and regulations applicable to the company’s activities and all legal and ethical aspects of business operations:

Our Quality Systems strengthen our foundation for continuous improvement. Its effectiveness is reviewed and validated using data and fact-based related tools.

• GFSI & ISO9001 compliance
• Focus on first time right execution
• Complaint reduction using root cause analysis and corrective and preventive actions

Our organizational knowledge, resources, capabilities, and products allow us to make Quality a competitive advantage for us and our customers.

• Employees skills are continuously improved through education and training
• Educate all our personnel in the company’s requirements to adopt hygienic practices and pay due regard to personal hygiene
• We are One NNZ, which means we work together worldwide and apply our NNZ values and quality standards in everything we do
• Ensure an effective execution of our Supplier Quality Assurance program across the company, using modern technical solutions.

We focus on recognizing our customer’s needs and expectations through open, honest communication to build long-term trusting partnership. We are committed to creating satisfied customers by providing the highest standards of quality and services.

• Supply products that are consistent with our customers specifications including all statutory and regulatory requirements
• Ensure our premises are adapted, maintained and operated to avoid contamination, minimize environmental deterioration and permit effective cleaning.
• Soliciting customer feedback on performance and satisfaction
• We always conduct our business ethically

The Management of the NNZ Group is firmly committed to the procedures of the Quality Management Systems and is leading the company by example, which leads to a high devoted team across the globe. It is the requirement of all employees to continuously improve each process that he or she controls.