Profile NNZ

NNZ is a multinational company that provides a wide range of packaging solutions to clients in the fresh produce and industrial sectors. The organization is an independent family business that was incorporated in 1922. The company has nearly 250 employees and 24 sites in 18 countries. NNZ also has close alliances with partners in another 40 countries.

The core processes include purchasing, sales, logistics, administrative processing, continued development, and innovation. NNZ’s head office is situated in Groningen, where its group activities, consisting of the Finance, Accounting & Control, IT, Marketing & Innovation, Central Sourcing and HR Departments, are also based. These Departments facilitate the primary process without impeding the independence of the relevant country (“focus on local”). Each country has its own legal entity, where the Country Manager has final responsibility for the above-mentioned processes, business operations and correspondingly the result. NNZ has a contemporary, recognizable social and staff policy, which has been delegated to the Country Manager.

In the US, NNZ Inc. has 2 offices; one in Lawrenceville, GA and one in Las Cruces, NM from where we serve the entire US market. For this position you will be located in the Las Cruces office.

Full Job Description

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

As an administrator, your primary responsibility is to make sure all customers are being serviced with a high-level service and all transactions are recorded timely and accurately. Besides helping customers and registering orders, the administrator will be in charge of office support and other ad-hoc duties.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Provide all-round Office Support (vacation schedule, mail, phone etc.)
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Take care of customer requests and answer any questions
Enter sales orders based on customer calls, walk-ins or information received from sales managers
Create picking lists for the warehouse
Prepare orders for walk-in customers (including picking items from our warehouse)
Track order status and proactively inform sales managers and customers if necessary
Create invoices for all orders shipped on that day and send out to the customers
Record customer payments in ERP system (check, wire & credit card)
Manage Accounts Receivable (follow up on overdue invoices)
Assist in food safety compliance
Come with suggestions for process improvements
Be flexible to take on any other task as required (including filing documents, helping out in our warehouse, double check warehouse loads)

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role
High school degree; additional certification in Office Management is a plus
Preferably knowledge and experience of a trading company
Proficiency in Microsoft Office Suite
Good knowledge of and experience with Traverse (or similar) ERP system
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills in English (Spanish is preferred)
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Accurate and resolute
Flexible to take on new tasks
Not afraid of change
Ability to switch between different projects (and people)
Stress-resistant
Ability to act tactfully
Able and/or willing to use forklift (certified)

Job Type: Part-time

Pay: $24,600.00 – $36,600.00 per year

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Schedule

Monday to Friday
No weekends

Ability to commute/relocate

Las Cruces, NM 88007: Reliably commute or planning to relocate before starting work (Required)

Education

High school or equivalent (Preferred)

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Administrator/Receptionist

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